Terms of Service
By use of "RSCHealth.com" you accept and agree to be bound by the following:
- Informed Consent
- RSC Health's Terms and Conditions
- HIPAA Notice of Privacy Practices
_Copies are available at RSCHealth.com.
Effective Date: 01/01/2021
I, as the individual (or legal representative) receiving services, agree to receive services provided by RSC Health, PA ("we," "us," or "RSC Health") or its business services provider LCDC LLC. Services may include:
- Health care provider education sessions
- Physician consultations via telemedicine ("Consults")
- Customer support or counseling
- Laboratory test ordering ("Tests"), including physician oversight and results ("Results")
- Other related services via telemedicine, directly or through LCDC LLC (the "Services")
Consent & Acknowledgment
By accepting these terms, I acknowledge and agree to the following:
- I have read, understood, and had the opportunity to ask questions about RSC Health's services.
- Communication Consent: By signing up, you agree to receive text messages (payment reminders, testing info, updates) from RSC Health at the cell number used during sign-up. Consent is not a purchase condition. Reply HELP for help, STOP to cancel. Msg frequency varies. Msg & data rates may apply.
- Accurate Medical History: My medical history is correct to the best of my knowledge. I will not hold RSC Health or its providers responsible for errors or omissions I made in providing information.
- "Health Care Providers" includes RSC Health, its physicians, nurse practitioners, and employees.
- Authorization: I authorize RSC Health and its affiliates (including LCDC LLC, owner/operator of RapidSTDtesting.com, RSChealth.com, MedProMedicaltesting.com), Care Coordination Team, business associates, and agents to view and use my health information (including test results) for healthcare operations.
- Only RSC Health physicians diagnose conditions, diseases, or illnesses.
Results & Follow-up
- Abnormal Results: If I receive an abnormal test result, RSC Health's Care Coordination Team will attempt to call me to review, educate, and explain next steps. They may leave a voice message or mail a follow-up letter (excluding test results). If unreachable, I must follow up with my personal physician.
- Telemedicine Consults:
- For STD results (including HIV): You will have the opportunity for a telemedicine consult.
- For non-STD results: You may have an education session or consult, as appropriate.
- For certain conditions (Chlamydia, Gonorrhea, Herpes Simplex 2, Trichomoniasis): The physician may prescribe medication if appropriate.
- Physical Presence: I certify I will be physically present in my state of residence (or notified state) during my consult.
- Information Sharing: RSC Health will share information regarding consults/results with my primary care physician within 72 hours if requested via a signed release form. I am responsible for initiating this follow-up.
- Medical Decisions: I will not make medical decisions, disregard advice, or delay seeking advice based on telemedicine information.
- Legal Reporting: Certain abnormal STD results may be disclosed to my state health agency as required by law.
- Notification: If I receive an abnormal STD result, I am responsible for notifying my sexual and needle-sharing partners and following up with my physician.
Telemedicine Services
- Remote Care: Consults may be conducted via electronic communications and may not involve an in-person exam. The physician will determine if treatment is appropriate based on the information I provide.
- Scope of Services: The treating physician determines the scope of services. No guarantee of diagnosis, treatment, or prescription is implied. The standard of care is the same as in-person care.
- Withdrawal of Consent: I may withdraw consent for telemedicine at any time by contacting the Care Coordination Team at 1 (866) 873-0879 or [email protected].
- No Video Retention: Video feeds from consults are not retained or recorded by RSC Health.
- Privacy: Health and wellness information related to telemedicine is governed by RSC Health's Notice of Privacy Practices.
- Alternative Services: If I require immediate medical attention, I should use in-person providers, emergency rooms, or urgent care.
- Technical Risks: There are risks associated with technology use, including disruptions, data loss, or technical issues beyond RSC Health's control.
- Complaints: I have received notice on how to file a complaint with the Missouri Medical Board regarding telemedicine services.
RSC Health's Terms & Conditions
Effective Date: 01/01/2021
If you have any questions before or after your test, contact the Care Coordination Team:
Phone: 1 (866) 873-0879
Email: [email protected]
You are responsible for notifying RSC Health of any changes to your information. By using our services, you agree to these terms and all related policies.
Privacy Commitment
At RSC Health, your privacy and safety are our priorities. We protect your information as we would protect our own. For details on regulations, read our Privacy Policy and these Terms & Conditions.
- The Privacy Policy includes details about what information we collect, how we collect, use, and share it, and your choices regarding your information.
- By using our services, you acknowledge you have read and understand the Privacy Policy.
What Information Do We Collect?
We collect information when you submit it to the site, such as:
- Name, address, email, date of birth
- Health information, health plan, credit card number
- Information via telephone consultations
- Correspondence between you and our representatives
This is used to improve the site and our services.
How Is Information Collected?
- Web servers collect technical and usage data.
- Cookies: Our site may use cookies to store user preferences and track trends. You can adjust your browser settings to disable cookies (note: this may limit site access).
- Ad Networks: Third-party ad networks may use cookies and web beacons to collect non-personal info for ad targeting.
- Opt out here if you do not wish to receive interest-based ads.
- External Links: Our site may link to others with different privacy practices. Review their policies.
- Widgets: Embedded features (Google Maps, video players, etc.) may collect data such as your IP address and set cookies.
- Web Analytics: We use analytics to monitor clicks, movements, and scrolling on our site. We do not track personally identifiable or health information outside our site.
- Blogs & Forums: Information shared in public forums may be visible to others. For removal requests, email [email protected].
How Do We Use Your Information?
We may use your information to:
- Improve website content and services
- Notify you of changes or promotions
- Evaluate and change our methods based on user needs
- Contact you about your account or for customer service
- Comply with legal obligations, resolve disputes, and enforce agreements
Information may be stored in the US or transferred internationally.
Who Do We Share Your Information With?
- Authorized agents to provide services or conduct lawful business
- Business transfers: If RSC is sold, merged, or transferred, information may be transferred as well (we will notify you of any changes).
- Legal requirements: If subpoenaed or required by court order, or for defense/investigation of claims, or safety threats
- Service providers that support our business (authorized and permitted by law)
Your Choices
You control the information you share and how it is delivered. We only ask for what is needed to provide services. To update or remove your information or deactivate your account, call (866) 872-1888.
How Do We Protect Your Information?
- We use secure socket layer (SSL) technology for data transmission.
- While we strive for security, we cannot guarantee complete safety due to the nature of online communication.
- If you become aware of a breach, notify us immediately.
Changes to Privacy Practices
Privacy practices and this policy may change due to legal/regulatory updates or efforts to serve you better. We will inform you of material changes via email before they take effect.
Our Promise to You
All patients receive a Notice of Privacy Practices ("HIPAA Notice") describing how health information is used, your rights, and our obligations. Review this notice to understand your rights.
Privacy Policy
Rapid STD Testing is a division of Rapid Screenings Center. Your information is confidential and will not be shared without authorization except as required by law. Positive results for communicable diseases are reported to state health departments (minimum required info only). We never share information with your insurance or other parties without consent. Your data is protected under HIPAA.
Disclaimer
Results from Rapid Screenings Center are for informational purposes only. Our counselors may not be doctors, cannot diagnose, treat, or give medical advice. Testing with us does not replace care from a medical practitioner. We are responsible only for privacy and service as described here.
Cancellation Policy
- 25% cancellation fee if requested within 21 days
- After 21 days: a credit for future testing will be issued
Rescheduling Policy
- Testing may be rescheduled up to 30 days after initial setup with no additional fees
Refund Policy
- Refunds handled case-by-case for exceptional circumstances
Section 20 - Contact Information
Questions about these Terms of Service?
Email: [email protected]
Address: 310 Pelican Avenue, St. Louis, Missouri 63122
Phone: 866-873-0879
